Teaching hospitals directed to evolve complaint system

LAHORE

Specialised Healthcare and Medical Education Secretary Najam Ahmed Shah has stressed the need of working with commitment to bring about change in health sector and added that administration of all hospitals will have to fulfil responsibilities in an efficient manner. 

It is indispensable to outsource janitorial services, security and laundry services for better management of the hospitals, he said while addressing a seminar held regarding Health Sector Transformations at Allama Iqbal Medical College, according to a handout issued here on Saturday.

He directed the medical superintendents of all medical colleges and teaching hospitals to evolve computer-based complaint management system for addressing public complaints.

He stressed upon improving local purchase mechanism for medicines, laboratory, janitorial services, parking, security arrangements, computerised complaint cell and citizen feedback system.

He directed that every hospital should immediately notify infection control committee. 

Earlier, public health expert of Turkey Dr Hassan Kagil presented a report in the light of detailed survey regarding condition of hospitals of Punjab.

The principals of medical colleges, medical superintendents of teaching hospitals, public health experts and other doctors participated in the event.

Later, the health secretary visited Jinnah Hospital and appreciated the administration of the hospital for improving infrastructure, high quality cleanliness, hand sanitizers and use of liquid soap in the wash rooms.

MS Dr Sohail Saqlain informed that hospital had started using auto-destructive syringes and special measures had been taken for infection control.