KP CS seeks data of govt institutions’ performance

PESHAWAR: Chief Secretary Muhammad Saleem on Friday hailed the efforts of the Performance Management and Reforms Unit and particularly appreciated the Pakistan Citizen Portal, and the Revenue Case Management systems.

A handout said he directed the officials to strictly monitor the file- tracking system in order to speed up official matters. He also directed them to submit complete data of the performance of all the districts and monitoring and evaluation of government institutions.

The chief secretary said the system of accountability was a prerequisite for good governance. Our vision is to promote transparency and sensitise the public sector institutions to achieve their goals in letter and spirit, he added.

He expressed the views during his visit to the Performance Management and Reforms Unit (PMRU) at the Civil Secretariat in Peshawar. The chief secretary was briefed by Coordinator PMRU Shahid Mehmood about its system of complaint redressal and overall performance. He was told the PMRU was established in 2016 under the directives supervision of the former chief secretary Khyber Pakhtunkhwa to evaluate the performance of provincial and district governments.

The core objectives of PMRU included the establishment of the culture of quantified performance management, improve public service delivery through reforms and innovations, promote transparency and accountability, promote e-governance and use of digital technologies.

He said that the developed nations introduced such concepts to sensitise government machinery and its officials for efficient utilisation of public resources. The chief secretary made it clear that there should be a system of checks and balances government institutions for the welfare of the public. He said the performance of government departments should be visible to the public. The chief secretary appreciated the PMRU for monitoring the performance of departments and district administrations as well as to improve public service delivery. He lauded the technical support provided by PMRU to develop Pakistan Citizen Portal, a complaint redressal system at national level. The chief secretary was told that the PMRU Task Management System has been implemented by all departments and districts.