Ufone receives ISO 9001:2015

KARACHI: Ufone Human Resources Department has implemented Quality Management System by attaining ISO 9001:2015 Certification, a statement said on Monday.

A ceremony was held on the World Quality Day in Islamabad to acknowledge this achievement, which is also an industry first initiative, it added. Rashid Khan, president and CEO of Ufone, received the ISO Certificate from SGS representative Waqas Khan.

Yousef Al Zaabi, chief officer HR, Admin and Security of Ufone, Ahmad Kamal, chief customer operations officer of Ufone, Syed Zulfiqar Ali Zaidi, general manager HR of Ufone, were also present at the ceremony.

Being the first in the industry to acquire this certification for its Human Resources Department, Ufone has solidified its commitment to continual improvement in achieving service excellence for its employees and enhancing customer experience, it added.