FB, Twitter not fully complying with ‘rules’

Ag AFP

BRUSSELS: The European Commission said on Thursday that certain social media companies need to do more to fully comply with EU consumer rules, singling out in particular Facebook and Twitter.

"While Google’s latest proposals appear to be in line with the requests made by consumer authorities, Facebook and, more significantly, Twitter, have only partially addressed important issues about their liability and about how users are informed of possible content removal or contract termination," the Commission, the EU’s executive arm, said in a statement.

The social media giants had published on Thursday the changes they have made to comply with the demands of European regulators. Some of those changes include having the right to withdraw from an online purchase; being able to lodge complaints in Europe rather than in California; and the platforms being responsible towards EU consumers in the same way as off-line services.