NADRA’s innovative services

Islamabad : National Database and Registration Authority (NADRA) has registered over 11.6 million citizens into its database during last seven months, out of which 2.26 million received their identity document free of cost.

The identity category types such as Computerized or Smart National Identity Cards (CNIC/SNIC), Family and Child Registration and Pakistan Origin Card (POC) have seen a significant increase in number of applications processed in comparison to same period of previous year.

A push for newer and secure Smart ID Card led to an increase of over half a million applicants in 2018. Similarly, Mobile Registration Vans (MRVs) deployed in both urban and rural areas registered over one million citizens, with a significant increase in registration of females and differently abled persons.

A data issued here revealed that NADRA has also taken substantial strides in improving its service delivery, with primary focus on operational enhancements in the field.

Whilst establishing an online web-based online application system known as Pak-Identity that has enabled 317,307 applicants to process their ID cards from comfort of their homes and offices.

The establishment of eight mega centres in all major metropolis across the country has turned out to be a catalyst to change and provided general public to access state-of-the-art facilities of NADRA round the clock.

The Authority also augmented its existing infrastructure and has successfully converted over 300 Registration Centres (NRCs) to One Window Operation in order to expedite processing times and reduce queues for ease of citizens.

Moreover, a special attention was given to major issues being faced by general public i.

e denial of service, long waiting-time and queues, long processing time and lack of allied facilities at NRCs.

The incumbent Chairman has taken holistic measures to transform NRCs to next-generation infrastructure and operations, especially in southern Punjab, interior Sindh and Karachi.

Due to certain measures, the processing in respective region has increased manifold from 5,000 token per day to maximum 17,000 token per day.

The Authority is also undertaking large scale IT- related projects both nationally and internationally to add to its already extensive IT portfolio.

On international stage, NADRA has established its foothold by deploying IT solutions to many governments in various countries.

The most recent endeavour was in Fiji where NADRA has developed an Election Management System for Fijian government.

Additionally, NADRA is carrying out important projects in African continent, providing an e-Passport solution to Kenya that was inaugurated by Kenyan President, civil registration system in Sudan and most recently a National Identification System for government of Somalia.