94,000 customers assisted at 304 camps in FY2024: KE

Timely payment of bills and reduction in power theft are pivotal for an uninterrupted supply of electricity, the K-Electric said in a statement on Friday.

To raise awareness regarding these critical issues, K-Electric established 309 facilitation camps during the financial year 2024, assisting 94,000 customers. The purpose of these camps is to facilitate customers with their electricity bill inquiries and process requests for new connection installations, said the statement.

In a statement issued last month, the KE had said it continued to implement measures to ensure network security and reliability, with strategic actions aimed at curbing power theft across its entire territory.

In FY24, from July 2023 till date, it conducted almost 30,000 drives, removing over 330,000kg kunda wires accessing electricity illegally while adversely affecting the power infrastructure. During this time period, the KE removed 234,000 such illegal connections through the dedicated efforts of its distribution teams.

Anti-theft activities and kunda removal drives are already a part of the company’s business operations. These are dedicated to keeping the network safe and reducing the impact of line losses. Theft of electricity not only bypasses the safety protocols of the network, but also affects the loss profile of an area which may impact the duration of loadshed.