PTCL shuts service centres

ISLAMABAD: PTCL and Ufone on Friday announced closure of sales and service centers and joint shops across Pakistan till March 31, 2020, due to the increasing number of coronavirus cases emerging in Pakistan.

“In order to serve customers better and ensure business continuity, services will be provided to both PTCL and Ufone customers through alternate business and digital channels,” the group said in a statement.

“We encourage PTCL customers to use PTCL digital channels such as PTCL website, care@ptcl.net.pk, complaint registration, self-care portal, PTCL touch app and online digital bill payment options. To facilitate Ufone customers, digital services include Ufone website, customercare@ufone.com, My Ufone app, UPaisa, online banking services, mobile financial services, retailers and ATM machines are available.”