This refers to the letter ‘Unsuccessful transactions’ (December 8) by Muhammad Fayyaz. Besides the non-availability of cash, there are a number of other issues that regularly cause trouble to ATM users. At times while drawing the cash, one gets counterfeit currency notes especially of higher denominations. What is even more frustrating is the fact that the bank staff doesn’t help customers at all. Despite the evidence (fake currency notes and ATM transaction slip) shown to bank officials, the bank doesn’t accept its fault.
There is an urgent need for the SBP and the Consumer Rights Commission to look into these and other similar ATM-related issues and ensure that ATM users get all the services which are being paid for by them. The banking authorities need to take corrective measures in a timely manner otherwise many customers will shy away from using this useful facility.
Group Capt (r) Saeed Nawaz Khan
Rawalpindi
Pakistan is expected to receive yet another loan package from the IMF. The IMF presents itself as an organization that...
Street crimes, vehicle and mobile snatching and target killing have become the norm in Karachi. According to security...
The FPSC has released the list of candidates recommended for appointment to the post of Executive Engineer , MES,...
While Karachi University is a hub of learning, it grapples with significant infrastructural challenges, notably in...
Following the visit by an IMF team last month, Pakistan was granted another $1.1 billion under the country’s...
Students and skilled individuals are vital assets for any country. Facilitating and retaining students and skilled...