Iesco mismanagement adds to consumers woes

Rawalpindi
Due to mismanagement of Islamabad Electric Supply Company (Iesco) residents of different localities are facing problems and have expressed concern over delayed distribution of electricity bills, dissemination of wrong bills with wrong reference number besides overbilling. They have demanded of Federal Minister for Water and Power to take notice of this serious matter.
Majority of residents living at Adiala Road, Tariqabad, Defense Road, Dhoke Juma, Bakramandi, Sher Zaman Colony, Mubarak Lane, Tulsa Road, Tahli Morri and several other localities have received manual (non computerized) electricity bills. Hundreds of consumers have complained of receiving bills carrying wrong reference numbers. The residents of affected areas talking to ‘The News’ complained that last month electricity bills were circulated after due date and they were forced to pay late payment surcharge which amounts to millions of rupees. Moreover, bills of the current month were not distributed on time causing troubles to poor consumers once again. “Electricity bills should be distributed 10 days before due date,” Riaz Ahmed, a resident of Adiala Road said adding that last date of some batches was September 21 but some consumers have not received their bills so far. Shahzad Ahmed a resident of Defense Road said that he did not send him electricity bill with right reference number for the last of 13 months. “The concerned officials promised me that the fault will be corrected but so far nothing has been done,” he said. “I fear that Iesco would send me electricity bill amount of thousands of rupees one day and nobody would take notice of Iesco’s mistake,” he denounced.