Lesco to launch ‘Apna Meter, Apni Reading’ App

LAHORE:Chief Executive Officer of Lahore Electric Supply Company (Lesco) Engineer Ramzan Butt has said ‘Apna Meter, Apni Reading’ would soon be launched and consumers will be provided with a link through which they can submit their own meter readings.

He was speaking at the Lahore Chamber of Commerce and Industry. He said that there is a collective realisation that the survival of the power sector is crucial for the survival of the country. He said that once the direction of the power sector is set right, the associated issues will also be resolved.

Engineer Ramzan Butt said that a Rapid Response Force has been established to immediately restore electricity supply in case of outages due to bad weather or other causes. He acknowledged the critical role of the business community, saying that they are purchasing electricity to keep the economic wheel turning.

He categorically denied the possibility of overbilling and over-reading and said that Lesco is working to resolve all customer issues including meter replacement and new connection provisioning right at their doorsteps. Declaring Lesco staff as public servants, he said that their responsibility is to ensure uninterrupted power supply. He said that there is no shortage of material with the Lesco.

Instructions have been issued to ensure that there is no tripping on industrial feeders. Responding to a question about FIRs, he reassured that Lesco is taking measures to ensure no undue action is taken against anyone. He acknowledged that sometimes meter problems arise due to unawareness on part of industrial consumers and placed the responsibility of monitoring meters on meter readers.

LCCI President Mian Abuzar Shad raised several pressing issues with the Lesco CEO. As per Nepra's new regulations, all industrial and commercial users must pay 50 percent of their sanctioned load regardless of unit consumption, drastically increasing operational costs for industries. He urged the Lesco CEO to convey this concern to Nepra and the federal government. The LCCI office-bearers welcomed the launch of the Lesco mobile app and requested that its key features be shared with members to save time and improve service access.