Iesco finalises Ramazan power supply arrangements

Islamabad: Islamabad Electric Supply Company (Iesco) Chief Executive Dr Muhammad Amjad Khan in his statement regarding Iesco arrangements during Ramazan said that Iesco management has finalised the road map towards provision of uninterrupted power supply, best and timely services to valuable customers during Ramazan especially during ‘seher’ and ‘iftar’, says a press release.

He said that monitoring rooms in Islamabad and all operation circles have been established where senior officers along with staff members will remain present to monitor electricity continuity position on 114 Nos 132 KV grid stations and 1360 Nos 11kv feeders. Monitoring teams will also ensure early rectification of faults and tripping’s on feeders and will keep close liaison with field formations. In any emergency position like heavy rain, etc., these monitoring teams will also work as disaster management cell.

Iesco Chief Dr. Muhammad Amjad Khan further briefed regarding arrangements that to meet with any emergency or to rectify customer complaints without any delay extra cables, meters, poles, etc., have been given to operation and construction formations. For registration of customers’ power outage complaints relevant SDO complaint number, help line number 118 and complaint and monitoring cell numbers 051-9252933-4 will available 24/7.

He directed field formations to remain alert 24 hours and any laxity and negligence towards provision of best services to valuable customers will not be tolerated.