The ordeal goes on

This is a follow up to my previous letter ‘NADRA ordeal’ (January 20, 2024). As per the advice of the relevant NADRA officials, on January 31 I visited the NARDA mega centre in North Nazimabad, Karachi along with my ailing wife and son so as to appear before the designated panel/board to answer their questions/queries regarding the final renewal of my wife’s CNIC. My wife answered their questions but they refused to renew her CNIC and again told us to submit a nationality certificate.

During the question-answer session, when I said that we were not at all satisfied with the decision of the panel/board and asked why we were called to the centre when I had already answered all these questions over the phone a few days ago, one of the members of the panel/board got angry and told me in a harsh tone “badtameezi na karain” (don’t be rude). Panel/board members representing NADRA must maintain decency and ethical norms while dealing with people, particularly senior citizens. I request the relevant officials to kindly look into the matter and take serious notice of such misbehaviour and to enable the renewal of my wife’s CNIC without any further hassle.

Hasan Afzaal

Karachi