CM Mahmood Khan wants early establishment of Citizen Facilitation Centres

PESHAWAR: CM Mahmood Khan has directed the relevant commissioners for early identification of the state land for the establishment of Citizen Facilitation Centres (CFCs) in the merged districts.

He was chairing a progress review meeting on the establishment of such centres in the merged districts and Peshawar, said an official handout on Tuesday. Finance Minister Taimur Saleem Jhagra, Advisor to CM on Information Technology Ziaullah Bangash, Additional Chief Secretary Shakeel Qadir Khan, Principal Secretary to CM Shahab Ali Shah, Secretary Relief & Rehabilitation Abid Majeed, SSU Head Sahibzada Saeed and others also attended the meeting. He directed the officials concerned that state land for the establishment of CFC in Tirah Valley in Khyber district should be completed on priority basis to ensure the provision of basic services to citizens at their doorsteps. Earlier, the chief minister was informed that under the emergency relief project for temporarily displaced persons (TDPs) in erstwhile tribal areas Rs5.63 billion amount has already been disbursed among 364,229 beneficiaries whereas Rs1.96 billion have been provided to 435,495 beneficiaries under the child wellness grant. The financial aid is being given to all the deserving persons. Eligibility and enrolment are done through Nadra citizen database, biometric verification for secure disbursement of funds reporting mechanism for check and analysis on data is also facilitated in this programme.

The existing number of CFCs are15 whereas the relief and rehabilitation department Khyber Pakhtunkhwa has planned the establishment of 12 additional the CFCs which will bring the total strength of the centres to 27. Besides this, 14 additional CFCs have also been planned. About the citizen facilitation centre in Peshawar district, the meeting was informed that two sites for the establishment of CFC have already been shortlisted out of 27 identified sites by the site selection committee.

The project will be completed in three years time in three phases at an estimated cost of Rs454 million, while 18 services would be provided in phase-I whereas 11 services will be provided in Phase-II.

The services currently being provided in the citizen facilitation centres include issuance of national identity cards, CNICs Card for overseas Pakistanis, child registration certificates, family registration certificates, ETO Islamabad, National Bank ATM, temporarily displaced persons merged districts grants and e-Sahulat including payment of utility bills, cellular top-ups, Naya Pakistan Housing schemes.

Further services are also being planned to be provided in the CFCs by Nadra which include passport counters, BISP counters, civil registration management system counters, birth certificates, death certificates, marriage certificates and provision of divorce certificates. Similarly, the provincial government has also planned to introduce additional services in CFCs which include provision of domicile, birth, death, marriage, divorce certificates, DMCs and degrees of boards and universities, land transfer and property matters, vehicles registrations and renewal, arms licenses, driving licences, Bank of Khyber ATMs, traffic fine collection and issuing of route permits.