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Thursday April 25, 2024

How to register your mobile device with PTA?

The complete guide: How to register your mobile device with Pakistan Telecommunication Authority to avoid blockage by the telecom regulator.

By Web Desk
October 12, 2018

According to a directive issued by the Pakistan Telecommunication Authority (PTA), mobile users now need to register their cellular devices with the authority before October 20 to avoid blockage.

The regulatory authority has launched a verification system called 'Device Identification, Registration and Blocking System' (DIRBS). The system is aimed at ensuring a healthy growth of mobile device ecosystem in Pakistan and it will ensure use of legal devices on the mobile networks.


Update: A delegation of All Pakistan Mobile Union held a meeting with Minister of State for Revenue Hammad Azhar here on Tuesday. During the meeting, Hammad Azhar assured the delegation that the government will not block handsets and also allow them to continue trade in used mobile phones from other countries after law amendment for the particular trade. Meanwhile, a government official told The News that the decision of cellular handsets IMEI blocking after 20th October is being postponed. In this regard, an official statement from the Pakistan Telecommunication Authority (PTA) is expected soon for extension the date for a week or more.


The import, use, and growth of legal devices will enhance government revenues, improve the quality of mobile service to consumers, preserve network resources of the mobile operators, provide better security and ensure the protection of intellectual property rights.

The PTA had earlier sent notifications to all mobile users asking them to register their smartphones and GSM devices before October 20. It is now mandatory for every user to get the device checked even if he/she has not received the message.

Users who bought smartphone/GPS device abroad also need to register by providing identity card number, the IMEI of the handset and the country’s name where the set was bought.

According to a PTA official, users on roaming services will continue to use their phones, however, they will need to register in case they insert a local sim.

How to get IMEI no:

Every phone has its own unique IMEI no which can be retrieved through following steps:

  • By dialing *#06# on your mobile
  • It is also printed on box and device
  • The IMEI information is also available in the 'About phone' section of smartphones 'Settings' tab.
  • The unique code is also printed inside the battery compartment which can be seen after removing back cover and battery.

How to register:

There are three ways a user can register the device.

  • Via SMS by sending the IMEI number to 8484
  •  Through PTA website
  • or via mobile app specially developed by PTA for DIRBS system

When a message is sent to 8484, you will receive the following replies:

  • IMEI is compliant
  • Device IMEI is Valid. Insert SIM and make a call/SMS to anyone on or before 20/10/18 date for auto registration
  • Device IMEI is non-compliant. Please insert all your SIMs in this device and use them before 20/10/18 date to continue using this device
  • Device IMEI is blocked. Reported stolen

The PTA, for the understanding of users, has explained the next steps to be taken in case the above replies are received.

Message

Explanation

Action

IMEI is compliant

This message indicates that the mobile device is PTA compliant. You can use this mobile device and continue receiving network services without any issue.

Your mobile device is genuine and no action required to use it.

Device IMEI is Valid. Insert SIM and make a call/SMS to anyone on or before 20/10/18 date for auto registration.

This message indicates that your IMEI of your mobile device is valid as it is GSMA approved, but it is not PTA compliant. To facilitate such users, PTA will auto register all such IMEIs which are observed on Network before 20th October 2018 and their status will be compliant after this date.

In order to auto-register all the IMEIs related to this mobile device, it is advised to do any revenue generating activity i.e. make a call, send a SMS or use mobile internet before 20th October, 2018 in order to continue receiving network services. In dual (or more) SIM mobile device(s), revenue generating activity must be made through each SIM slot in order to be auto registered.

Device IMEI is non-compliant. Please insert all your SIMs in this device and use them before 20/10/18 date to continue using this device.

This message indicates that your mobile device IMEI is either not allocated by GSMA or it is duplicated. To facilitate such users, PTA will auto pair all such IMEIs which are observed on Network with specific SIMs before 20th October 2018. After this date, those users will be able to use these IMEIs with paired SIMs only.

In order to auto pair all the IMEIs related to this mobile device, it is advised to do at-least one revenue generating activity from all SIMs on your name which you want to use in this mobile device, i.e. make a call, send a SMS or use mobile internet from your SIM(s) before 20th October, 2018. In dual (or more) SIM mobile device(s), revenue generating activity must be made using all the SIM slots for the mobile device(s) to be auto paired.

Device IMEI is blocked. Reported stolen.

This message indicates that your IMEI is blocked as this IMEI has been reported stolen earlier.

If you are the one who has reported this mobile device as stolen/lost earlier and now it is recovered, then contact PTA/CPLC to unblock your mobile device.