Recently a news from multiple sources went viral on social media that ChatGPT can no longer advise on medical, financial or legal matters in future.
The news claimed that OpenAI’s new updated policies restricts users from relying on ChatGPT for related queries.
While the chatbot company strictly denied all claims about the new updates to usage policy that prevents the chatbots from offering legal or medical advice.
OpenAI’s head of Health AI, Karan Singhal said that the claims are false and informed that ChatGPT’s behaviour "remains unchanged".
He explained that a new policy update released by OpenAI on October 29, 2025, has a list of things users can’t use ChatGPT for and one of them is “provision of tailored advice that requires a license, such as legal or medical advice, without appropriate involvement by a licensed professional.”
The AI chatbots company informed that it has one unified list of rules that "reflect a universal set of policies across OpenAI products and services".
According to Singhal, the inclusion of policies surrounding legal and medical advice is not a new change to their previous terms.
OpenAI previously had three separate policies, including a "universal" one, as well as ones for ChatGPT and API usage.
Previous usage policy informs “users should not perform activities that may harm the safety, wellbeing or rights of others including - providing legal, medical health, or financial advice without being reviewed by a qualified professional and disclosure of the use of AI assistance and its potential limitations.”
OpenAI has gained much popularity in recent years among users seeking health information.
According to a KFF 2024 survey report, about 1 in 6 people use ChatGPT for health advice every month.
A series of news articles and posts on X (formerly twitter) including one post by the prediction market Kalshi suggested that OpenAI’s ChatGPT would no longer offer health advice.
With reference to that, Kalshi deleted its X post, following the recent response from OpenAI executives.
According to the Verge, the update concluded that ChatGPT can still answer health, financial or legal questions but can not substitute professional advice.
