OpenAI popular chatbot ChatGPT faced a global outage on Wednesday, September 03, 2025, with users worldwide unable to access ChatGPT service.
According to monitoring site DownDetector recorded thousands of complaints within minutes, showing a massive increase in error reports. The issue affected both web and mobile app versions, leaving many users unable to get response, view chat history or log in.
This isn’t first time ChatGPT has gone offline, the platform has seen several outages in recent months as demand continues to rise following the launch of GPT-5 on August 07, 2025.
Despite repeated outages, GPT-5 has been praised for offering reliable answers, rendering, and logic task. Still unforeseen breakdown shows the challenges of keeping up with rapid fire global growth.
Industry trackers say ChatGPT now handles billions of prompts daily, with the heaviest traffic coming from the United States (U.S). Experts say the increase in usage is straining OpenAI’s infrastructure, causing service instability.
OpenAI’s own status page confirmed the disruption, saying “ChatGPT not displaying response. We are investigating the issue for the listed service.”
Users quickly took to social media to share their experiences.
With ChatGPT down, users have been switching to others AI platform including such as:
Earlier, OpenAI, the company behind ChatGPT, has announced plans to introduce parental control for its chatbot amid the growing controversy regarding artificial intelligence’s impact on young people’s mental health.
The San Francisco-based AI company announced the decision on Tuesday, September 2, via a blog post titled, “Building more helpful ChatGPT experiences for everyone”.
Open AI announced that the feature will be starting in October, adding, “these steps are only the beginning. We will continue learning and strengthening.”