Many people have been fed up with the poor performance of PTCL. Our landline remains out of order for long periods. Despite calling the PTCL helpline several times, the complaint stands unresolved. While the PTCL authorities do not take prompt action to listen to the complaints of customers, they are always a step ahead when preparing bills. The company charges bill for the period during which there was no service available. Such a one-sided approach is inconsistent with the principles of justice.
The PTA should take notice of this issue and announce a policy that prohibits any telecom service from charging customers for the period during which services are either not provided or disrupted.
Aqib Hussain
Kohat Cantt
Reading is not a very popular habit in our country. The majority of younger people are more drawn towards social media...
I am writing to express my deep concern about the disturbing reports that the Afghan Taliban are considering banning...
The constitutional amendment bill currently being pursued by the government should be deferred until after the next...
Our present and previous governments have remained reluctant to resolve the country’s growing HIV/AIDS epidemic. The...
Article 10A of the constitution states: “For the determination of his civil rights and obligations or in any...
It is disturbing and extremely upsetting to see Pakistan's suicide rates on the rise. This crisis is caused by a...