Science

Meta says '99% there' in resolving social media outage issue

"We’re working on getting this fixed as soon as we can," says tech giant

By Web Desk
December 11, 2024
A woman holds a smartphone with the Meta logo in front of a display of Facebooks new rebranded logo Meta in this illustration picture taken on October. 28, 2021. — Reuters
A woman holds a smartphone with the Meta logo in front of a display of Facebook's new rebranded logo Meta in this illustration picture taken on October. 28, 2021. — Reuters

Following hours of global outage, tech giant Meta has announced that it is on the brink of fully restoring its suite of social media platforms, Facebook, Instagram, Threads and WhatsApp, following a major outage that impacted users worldwide.

Taking to the microblogging website X, formerly Twitter, the company confirmed significant progress, saying: "Thanks for bearing with us! We're 99% of the way there — just doing some last checks."

Meta says 99% there in resolving social media outage issue

"We apologize to those who've been affected by the outage."

In Pakistan also, users were unable to access the Meta-owned social media sites including Facebook, Instagram and Threads on Wednesday night. 

Acknowledging the issue, the global tech giant has confirmed the disruption, saying: "We’re working on getting this fixed as soon as we can." 

Meta says 99% there in resolving social media outage issue

"We’re aware of some issues accessing WhatsApp. We’re actively working on a solution and starting to see a return to normal for most people. We expect things to be back to normal shortly," said the messaging app on X.

Meta says 99% there in resolving social media outage issue

Downdetector.com — which tracks real-time overview of issues and outages of websites and social platforms — showed that nearly 1,000 users in Pakistan reported disruption at around 11pm.

Meta says 99% there in resolving social media outage issue

Users also complained about having issues with WhatsApp with 2,259 being registered by Downdetector since 10:52pm. Both social media apps are operated by Meta.

Meta says 99% there in resolving social media outage issue

Instagram, also owned by Meta, saw numerous reported disruptions around the same time frame today. According to the Downdetector website, there were more than 1,200 outage reports since 10:52pm.

 
Meta says 99% there in resolving social media outage issue

Some Facebook and Instagram users posted on rival platform X that they were encountering an error that said "something went wrong" and that Meta was working to get it fixed.

Hundreds of thousands of Facebook and Instagram users were impacted globally for more than two hours early this year by an outage that was caused by a technical issue.

The platforms faced another outage in October when services were largely restored within an hour.