Healthcare service delivery: Capacity assessment of health managers stressed

LAHORE: A 26-member delegation, comprising faculty members and under-training officers of the Armed Forces Post Graduate Medical Institute (AFPGMI), visited the office of the Punjab Healthcare Commission on Wednesday, and was given a briefing regarding the work and achievements of the PHC.

The AFPGMI delegation was led by Commandant of the Institute Major General Ahsan Altaf. Chief Executive Officer PHC Dr Muhammad Saqib Aziz gave a briefing on the background, mandate, jurisdiction, regulatory functions, processes, and quality assurance activities of the Commission to participants of the MSc Medical Administration Course.

The CEO underlined the need for mutual learning, sharing of knowledge and experience in the fields of clinical governance, quality assurance, capacity assessment of the health managers and practitioners, and capacity-building in the healthcare service delivery, including regular training sessions, research and development.

The delegation was told that the PHC was committed to working continuously for patient safety and equivalently-available better treatment facilities across the province. The visible absence of the regulatory frameworks was pointed out as nothing was structured for regulating the healthcare service delivery before the inception of the Commission, which was institutionalised in Punjab for the first time to bring all the healthcare establishments (HCEs) under the ambit of rules and regulations. It was mentioned that the PHC was recognised and appreciated internationally, while other provinces were following and replicating it as a successful model. The visitors were also told about the PHC’s initiatives in quality assurance, minimum service delivery standards (MSDS), licencing and accreditation, complaint management and anti-quackery. It was mentioned that the HCEs, being run by qualified physicians, were being registered and licenced, and these must implement the MSDS, and other regulations and directions. And in cases of non-implementation of MSDS and rules, fines are imposed on the violating HCEs, besides taking other legal actions. The meeting was also apprised of various steps being taken in collaboration with the University of the Health Sciences, Pakistan Medical Commission, Higher Education Commission and other such organisations for incorporating MSDS modules in the curriculum of undergraduate and postgraduate courses for improving the healthcare regulatory framework, quality in healthcare and patient safety.

MoU signed: The Punjab Healthcare Commission and a private university signed an MoU on ‘Patient Safety’ here on Wednesday. Prof M Ashraf and Dr Saqib Aziz signed the MoU documents on behalf of their respective organisations.

Chairperson Board of Commissioners PHC Justice (retd) M Bilal Khan was the chief guest while Chairman Board of Governors UoL Awais Rauf was the guest of honour. Rector Prof Dr M Ashraf, Principal University College of Medicine Prof Dr Mehwish Arooj, CEO PHC Dr Saqib Aziz, Commissioner PHC Dr Talat Afza, Directors Commission Dr Mushtaq Ahmad Salariya and Dr Anwar Janjua, Principal University College of Dentistry Prof Dr Riaz Waraich, Medical Superintendent Dr Zahid Pervaiz and others were also present.