New driving licence system with online facilities launched

The Sindh police department announced the launch of its new computerised driving license system on Tuesday.

IGP AD Khowaja inaugurated the new system at a ceremony held at the driving licence office in Clifton.

The IGP said the new system offered latest technology and facilities that it would help in putting a stop to fake licences. He added the system would increase convenience and transparency. “The provision of driving licences has made one-window operation possible for the public.”

Citizens will be able to access information pertaining to their driving licences via a mobile app. The licence applicants will be kept informed throughout the process via texts messages. Sindh’s driving licence system will also be acceptable globally. Applicants can also make payments online. The system also offers home delivery through which an applicant’s address can also be verified.

 

Modern software

The driving licence system is based on a modern and state-of-the art software. It will save the time of applicants to the maximum possible extent and they would not have to visit repeatedly visit the licence branch.

Its salient features include a newly designed card that will help in detecting and preventing issuance of fake licences. 

The mobile phone app can be easily downloaded and will help prospective applicants. 

A mobile phone text service has been launched to inform the applicants about the different stages of the preparation and issuance of their licences.

A Q-matic service has also been launched so that every customer and applicant should be given equal importance on their turn.

The system also includes a feedback service to deal with the complaints of applicants.

Separate halls have been set up for accommodating applicants for learning and permanent driving licences to avoid overcrowding at the licence branch.

Besides, a new website has been designed with modern and attractive techniques to facilitate applicants.

The applicants can register themselves online in advance.

A centralised system has been adopted for printing, release, and distribution of driving licenses as all these cards in future will be printed in Karachi and sent to the address of the applicant through courier service. Mobile van units have been launched too so that the driving licence branch can also offer its services to the people living in remote areas of the province.