Canada Post home delivery ends as losses force major shift to community mailboxes

Canada Post is set to phase out door-to-door delivery across the country, as part of a major reform plan aimed at restoring financial stability.

The move will see around four million addresses converted to community mailboxes over several years completing a transition that has been underway for more than a decade.

The decision comes after mounting financial pressure on the Crown corporation.

Canada Post has reported more than $5 billion in losses since 2018 and recorded a $541 million shortfall in the third quarter of 2025 alone.

In its latest update, the corporation said the government is removing “long-standing barriers to reform” and has directed it to implement “transformative changes to ensure we can meet the evolving needs of Canadians without becoming a recurring burden on taxpayers.”

The plan also includes changes to post office operations, following the lifting of a decades-long restriction on closing or converting rural locations.

“These proposed changes include converting the remaining addresses that still receive delivery at the door to community mailboxes and modernizing our retail network,” Canada Post said.

Other measures include updating delivery standards for non-urgent mail and reducing reliance on air transport, which could save more than $20 million annually.

The corporation also expects workforce reductions through attrition and voluntary departures as it restructures operations through to 2035.