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Thursday May 30, 2024

All Meta platforms back online after over hour-long outage

"We resolved the issue as quickly as possible for everyone who was impacted," says Meta spokesperson

By Web Desk
March 05, 2024
Logos of Instagram and Facebook on tables. — AFP/File
Logos of Instagram and Facebook on tables. — AFP/File

The services of Meta platforms — Facebook, Instagram, and Messenger — have been restored after over an hour-long global outage, a spokesperson for the tech giant said on Tuesday.

"Earlier today, a technical issue caused people to have difficulty accessing some of our services. We resolved the issue as quickly as possible for everyone who was impacted, and we apologise for any inconvenience," Meta spokesperson Andy Stone wrote on his official X handle.

All Meta platforms back online after over hour-long outage

A spike in reports of social sites' outages was reported around 8:16pm in the graphs provided by real-time internet and social media tracking website Downdetector.com 

— Downdetector
— Downdetector

Users on Instagram were unable to view the content on the picture-sharing platform as the message "Something went wrong" appeared every time they tried to access the site.

 
— Geo.tv
— Geo.tv

Meanwhile, login sessions on Facebook and Messenger expired as the users found themselves logged out of the apps. They were "unable to log in" again as a pop-up saying "an unexpected error occurred" appeared while trying to access Facebook. 

As per Downdetector, as many as 353,256 Facebook inaccessibility reports were received by 8:20pm. 

Meanwhile, cybersecurity and internet governance monitor, NetBlocks also confirmed social media suspension. 

"Meta platforms including Facebook, Instagram, Messenger and Threads are currently experiencing outages related to login sessions in multiple countries; incident not related to country-level internet disruptions or filtering," NetBlocks wrote on X, formerly Twitter. 

— Geo News
— Geo News

Witnessing inaccessibility, netizens flocked to X, formerly Twitter check if it was down too. However, many saw X owner Elon Musk's response to Meta's outage with a post.

"If you’re reading this post, it’s because our servers are working."

Responding to the outage, the Meta spokesperson said: “We're aware people are having trouble accessing our services. We are working on this now.”