Seattle woman returns Costco couch after 2.5 years, igniting ethics debate

A Seattle lady has gone viral for claiming to have returned a couch she had owned for two and a half years, testing Costco's return policy and reigniting a debate over ethics.

Jackie Nguyen posted the video on TikTok on January 23, and since then it has garnered more than three million views with the caption "returning my couch to Costco," USA Today reported.

Stating the the reason for returning the court in a video, Jackie said: "I just didn't like it anymore. We just don't like the colour anymore."

The video shows Nguyen narrating the incident; she revealed that she was extremely nervous about returning the sofa without a receipt and the daunting feeling she had when she entered the store carrying a "giant purchase."

Nguyen, however, said that the sales clerk was kind and unconcerned about her lack of documentation.

She said that the Costco employee was able to track down her purchase and reimburse her for the entire money as she knew the date, which at the time was $900. The couch now sells for $1,500.

The viral video has ignited the debate over ethics. Many people started commenting on the posts, which have now been turned off.

Many people wrote: "That is just wrong. You used something for two and a half years, and just because there's a little loophole in this store's policy, you think that it is morally right to take that couch back and get a full, full refund for it, for a used item that there was nothing wrong with?"