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Friday March 01, 2024
Richard Branson

  • September 24, 2018

    Scouting investors for startups

    Q: How does an entrepreneur preparing to launch a business go about choosing the right partners? — Allan Kahoya, Kenya

  • September 17, 2018

    Business’s best asset

    Q: How do you help aging workers embrace a changing environment and adapt to new ways of doing things, and how can employers better utilise their...

  • September 10, 2018

    The day the music didn’t die

    In business, change sometimes happens more quickly than you want it to — transformative technologies arrive suddenly on the market, tastes adjust,...

  • September 03, 2018

    The art of delegation

    Your company has many different businesses in operation all over the world — how do you manage to keep them on track and achieve expected...

  • August 27, 2018

    When businesses think big

    Q. How can a small-business owner go about laying the foundation for a corporate culture like Virgin’s?

  • August 20, 2018

    When disaster strikes

    One thing is certain in business: Things will go wrong. So when you first start up a business, one of your priorities should be emergency...

  • August 13, 2018

    Tips for very young entrepreneurs

    Q: My 12-year-old has often tried to launch little businesses, but he becomes frustrated when he fails. He tried making and selling wallets. Then he...

  • August 06, 2018

    Delivery is in the details

    So you have an idea for a business — one that you believe has the potential to alter the industry. You have put together a simple, straightforward...

  • July 30, 2018

    To succeed, take time off

    Q: How do you let go? I truly believe in empowering the right people,Listening to them and stepping aside to allow them to succeed.At what point in...

  • July 23, 2018

    How to win your customers’ trust

    A: Congratulations on your new venture! Working for yourself and your family can be a rewarding experience. It sounds like you and your brother have...

  • July 16, 2018

    When marketing goes viral

    Q: We’ve been trying to find a way to improve communication with our customers, but neither our website nor our Facebook page is producing...

  • July 09, 2018

    Managing the business of change

    Restructuring is a difficult process, right? It can be. Even if you’ve done everything right, sometimes you have to take your company in a new...

  • July 02, 2018

    Corporate culture

    Q: At every company where I have worked, sooner or later there are always discussions about the value of customer service: What is the return on...

  • June 25, 2018

    How to succeed at failure

    Recognising failure and recovering from mistakes are essential skills for any entrepreneur. When I received several excellent questions from readers...

  • June 11, 2018

    Right thing to do

    Q: What do you do if you have a 50-50 business partnership with a friend, but after 10 years, it no longer works? I don’t want to ruin this...

  • June 04, 2018

    The business of life

    Entrepreneurs are innately curious people, which must be why I receive mail from readers around the world asking all manner of questions about my...

  • May 28, 2018

    It’s the second impression that counts

    In business, creating a favourable impression at the first point of customer contact is an absolute imperative. Though everyone knows this, many...

  • May 21, 2018

    School of hard knocks

    Q: I understand that you chose not to continue school after age 16, but created your own path to success. Do you think getting a university diploma...

  • May 14, 2018

    Great customer service starts at the top

    One of my recent columns touched on the importance of establishing an ethos of strong customer service that extends all the way from the CEO’s...

  • May 07, 2018

    If I could do it all over again...

    One of my favourite sayings is, “90 percent of life is just showing up,” because finding the courage to pursue your vision and start a new...

  • April 30, 2018

    Great customer service starts at the top

    I have always liked Sam Cooke’s old hit song, "Chain Gang." It really comes in handy when I’m talking about customer service. That’s because...

  • April 23, 2018

    How to keep employees enthusiastic and engaged

    Q: As much as I agree with you and think of you as a role model, I find some of your recommendations rather unrealistic, especially for businesses...

  • April 16, 2018

    Entrepreneurial success

    Q: If you were to list your top five rules for achieving success in business, what would they be and where would the “people factor” come...

  • April 09, 2018

    Just do it — but consult your advisers first

    Australians are a natural market for all things Virgin. They share the sense of fun and the entrepreneurial spirit that motivates my companies. From...

  • April 02, 2018

    ‘They’ have a lot to answer for

    Of all the grammatical slips that really bother me, few compare to an improperly used “they.” You ask a salesperson for an item and he says,...

  • March 26, 2018

    The power of delegation

    Kaspars Parfenovics of Latvia sent in the following questions about business, motivation and project management. Enjoy!Q: I have read that you...

  • March 19, 2018

    The opportunity of risk

    columnTo many people, the number and variety of businesses that the Virgin Group operates is unusual: We’re involved in everything from music to...

  • March 12, 2018

    Good listeners get great advice

    columnTo succeed in business, you must learn to be a good listener. And then you should learn to bounce every idea you have off numerous people...

  • March 05, 2018

    There’s no such thing as a perfect 10

    I know that I drive people mad by refusing, point blank, ever to rate their work or new product ideas a perfect 10. No matter how brilliantly...

  • February 26, 2018

    Don’t be earnest

    The four P’s — people, product, price and promotion — are often cited as the keys to a successful business. Yet this list omits a vital...

  • February 19, 2018

    Make your business special

    Q. I’m an avid follower of Virgin inventions as well as a marketer. How do I improve my sales? I sell life insurance and would like to build a...

  • February 12, 2018

    New ventures, heroes and a hammock

    People often ask me what drives me — what motivates me to undertake new challenges. They also like to know how I got to where I am today and how I...

  • February 05, 2018

    Rapid-fire questions

    Three gems come to mind. First, an enduring one from my mother, Eve, who always taught me never to look back in regret but to move on to the next...

  • January 29, 2018

    Real engine of any business

    Good people are crucial to business success. Finding them, managing them, inspiring them and then holding onto them are among the most important...

  • January 22, 2018

    Finding the right balance

    Aspiring entrepreneurs and businesspeople who are struggling with the responsibilities of a demanding career and family often ask how to juggle...

  • January 15, 2018

    Nice guys can finish first

    Q: I’d like to ask a philosophical question: I have been trying to get my business off the ground, and I often feel that I have to get very...

  • January 08, 2018

    Five steps to make business work

    I am often asked if, over my career, I have found a secret – or at least a consistent answer – to successfully building businesses. So I’ve...

  • January 01, 2018

    A final bit of advice

    Q. Richard, your career has served as a major influence for me, particularly your ability to always find time for excitement as part of a healthy...

  • December 25, 2017

    Keep striving

    I’m 26 years old and have a university degree and a good job — but lately I’ve become bored. After returning from an unbelievable three-week...

  • December 18, 2017

    Bursting through the clouds

    For a long time when I traveled to the U.S. the most common question I got asked on the street was: “Hey, are you that guy from ‘Friends’?”...

  • December 11, 2017

    Taking the time to get it right

    Q: I’m from Transylvania, where I’m working on opening the first five-star boutique hotel in the region. I’ve invested my savings in the...

  • December 04, 2017

    Your number one priority

    Q: What would your advice be for those who are hesitant to adopt a people-first business culture because of concerns over a lack of immediate...

  • November 27, 2017

    You’re never too old

    I’m passionate about becoming a successful businessman and believe I would enjoy the benefits of being wealthy. But at the age of 52, I’m...

  • November 20, 2017

    Step by step

    Q: I have a business idea that I developed while at university. I’ve conducted the necessary market research to know that my business would fulfil...

  • November 13, 2017

    Unity in the desert

    Column In February 2016, I looked around our group at an inn in Mojave, California, and saw four generations of my family at the table. Mum had...

  • November 06, 2017

    Unleash your inner entrepreneur

    Column Q: I lead a module on innovation, creativity and entrepreneurship at Northumbria University in England. Next semester, I’m asking my...

  • October 30, 2017

    Keep it simple, and keep moving

    Column Q: I work as a programmer and co-promoter for a business in which my partners and I recently invested a little less than half a million...

  • October 23, 2017

    Flying high down under

    Column Sometimes the publicity stunts we pull at Virgin can take even me by surprise. That was the case with the launch of Virgin Mobile in...

  • October 16, 2017

    No degree required

    Column Q: Two of my friends and I are exploring an exciting business opportunity. I’ve done some research and I know that while there are a...

  • October 09, 2017

    No time for business as usual

    Q: Is there a place in today’s business world for entrepreneurs to create companies that challenge expectations and disrupt the status quo,...