IGP seeks suggestions for improving performance of Madadgar-15

Sindh police chief Ghulam Nabi Memon chaired a law and order meeting on Thursday and sought suggestions from the DIGs for improvement in the emergency response and performance of Madadgar-15.

Officials said the meeting was held at the Central Police Office to introduce reforms, including improvement in measures for the Madadgar-15 emergency response. The meeting was attended by the DIGs of the CTD, headquarters, crime and investigation, IT, traffic, establishment and finance, besides other senior police officers.

Memon directed that comprehensive and actionable suggestions should be made to strengthen the 15 Emergency, Complaint and Response System and to make it compatible with the requirements of public interest.

He said it is necessary to further reduce the time of Helpline-15 police mobile response and ensure quick access to the scene on complaints of citizens. He directed the establishment of a committee comprising DIGs of headquarters, establishment, RRF and finance for making comprehensive recommendations for Madadgar-15 reforms. He stressed that mutual consultation should be ensured and other stakeholders should be taken on board before finalising the recommendations.

The IGP further said that the committee members should review the best policing system prevailing in the world and furnish their expert opinions, suggestions and priorities for effective and successful policing in their recommendations.

He further said that Madadgar-15 personnel are the backbone of the policing process while a collective cadre is also very important to catch criminal elements red-handed. He said that we have to pave the way for modern policing gradually, but we will also need the cooperation and support of citizens to make this a reality.

“Of course, in developed countries, a strong grip on crime means policing equipped with modern and modern technologies and systems,” he said. Meanwhile, on the orders of Additional IG Karachi Imran Yaqoob Minhas, immediate registration of complaints at the WhatsApp Complaint Cell for redressal of public grievances against the police was ordered.

In case of any complaint related to the Karachi police, the public is requested to register their complaints on the WhatsApp complaint branch number 0343-5142770 of the additional IG Karachi. Strict legal action can be taken against such elements by resolving complaints immediately.