Insurance ombudsman submits annual report to president

ISLAMABAD: Federal Insurance Ombudsman (FIO) Mumtaz Ali Shah on Friday called on President Asif Ali Zardari at the Aiwan-e-Sadr and presented the institution’s annual report for 2024.

The ombudsman briefed the president on the institution’s efforts to address grievances related to maladministration and fraudulent practices in the insurance sector. According to the report, the FIO resolved 5,827 complaints in 2024, providing financial relief amounting to Rs2.32 billion to policyholders. The president urged the need to provide speedy justice to insurance policy holders with low-income background.

Meanwhile, Federal Ombudsperson for Protection against Harassment, Ms Fauzia Viqar, called on President Asif Ali Zardari and presented the Annual Report 2024 to him at the Aiwan-e-Sadr on Friday. The report highlights that the Federal Ombudsperson Secretariat for Protection against Harassment (FOSPAH) disposed of 673 cases in 2024, reflecting FOSPAH’s commitment to justice and effective complaint disposal.

The FOSPAH received 168 complaints of property deprivation of women, of which it decided 139 complaints (over 82%) in the financial year 2023-24. Ms Fauzia informed the president that FOSPAH was expeditiously resolving complaints about the deprivation of women’s property rights.

Meanwhile, President Asif Ali Zardari Friday met separately with the ambassadors-designate of Pakistan to Morocco, Switzerland and the Philippines.

The ambassador-designate of Pakistan to Morocco Syed Adil Gilani, the ambassador-designate of Pakistan to Switzerland Dr Marghoob Saleem Butt and the ambassador-designate of Pakistan to the Philippines, Dr Asima Rabbani, called on President Asif Ali Zardari.

Zardari emphasized the importance of ambassadors-designate in strengthening trade, economic, political and diplomatic ties with their host countries.