SSGC explains inclusion of conical baffle charges in gas bills

The SSGC has issued a clarification about the installation charges of conical baffles in consumers’ gas bills.

Pursuant to the meeting chaired by the prime minister of Pakistan on the progress of energy conservation measures on January 5, 2023, Government of Pakistan through the Ministry of Energy (Petroleum Division) advised both Sui companies to install conical baffles in the existing geysers at the customer premises and declared this as mandatory.

Accordingly, a petition was filed to OGRA for amendment in the domestic and commercial consumer’s contract for installation of conical baffle. OGRA after due process and public consultation approved the amendment in the contract for gas supply to domestic and commercial consumers after which these charges were included in customers’ gas bills.

Subsequently, the SSGC created mass awareness amongst its customers regarding the installation of conical baffles for all gas geyser users through press advertisements and social media platforms. Moreover, the SSGC installed standees in all its Customer Facilitation Centers (CFC) throughout Sindh and Balochistan and also distributed brochures amongst the visiting customers at these CFCs.

By installing conical baffle in the geyser, consumers can save up to 25% in gas bill and can also help in contributing in national cause of conserving gas up to 45%.

Sui Southern has nominated contractors for the installation of this baffle, who have installed / are installing conical baffles in their designated areas. Customers who need more information about conical baffle charges can contact their nearest customer facilitation center.