PSCA’s helpline receives over 27.5m calls in 2023

By Our Correspondent
January 01, 2024

Punjab Safe Cities Authority (PSCA) Sunday issued annual performance statistics for 2023.

The 15 Emergency Helpline received more than 27.5 million calls, and 2.5 million cases with genuine concerns, and the dispatch control centre generated cases for further action. Some 20 million calls were considered irrelevant. 

Employees of the PSCA worked in the operation room in this image on November 3, 2021. — Facebook/Punjab Safe Cities Authority
Employees of the PSCA worked in the operation room in this image on November 3, 2021. — Facebook/Punjab Safe Cities Authority 

The Electronic Data Analysis Centre provided 4,600 audio and video electronic evidence to police investigation officers. Virtual Patrolling Officers took immediate action on more than 1,500 suspicious people and activities with the help of PSCA cameras.