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January 6, 2011

KESC’s ‘speak up’ drive yields dividends


January 6, 2011

The Karachi Electric Supply Company has said that it received over 10,000 complaints from citizens under its “speak up” campaign against illegal use of electricity of which 80 per cent were found genuine on checking and verification.
In a statement issued on Wednesday, the KESC appreciated the citizens’ participation in the campaign with great interest and responsibility as reflected from the success rate of raids following these complaints. The identity of the complainants was kept confidential all along.
It said the citizens used all channels of communication as were announced by the KESC during its theft-specific media drive.
Maximum complaints came through telephone calls: 7,009; via emails: 2,473; through SMS: 457; and, through fax: 102. These complaints were made against all categories of consumers. The largest number was made against residential consumers of electricity which was: 9,233; complaints against commercial users were 731 and against industrial users the number stood at 77.
Illegal use of electricity through bypassing of meters topped the complaints as being 7,502; about meter tempering the number of complaints was: 1,644; and all remaining ones were 895.
Out of 10,041 complaints registered, 80 per cent were found genuine after raids , the KESC statement said.
The complaints and the success rate of KESC raids belonged to all areas of the the city regardless of income groups or social status. According to the descending order of number of complaints, the complaints came from North Karachi, Surjani, Korangi, Gulistan-e-Jauhar, Malir, Federal B Area, North Nazimabad, Garden, Gulshan-e-Iqbal, Liaquatabad, Bahadurabad, Nazimabad, Orangi, Societies Areas, Defence, Saddar, Landhi, Shah Faisal Colony, Gadap, Baldia, Lyari, Clifton, Bin Qasim, SITE, Korangi Industrial Zone, Uthal, and Pakistan Bazaar.
The KESC said it believed that participation of citizens in the “Speak Up” campaign against electricity theft

was a very significant sign of public awareness that the menace of electricity theft and revenue stealing had to be removed from the society without which there could be no end to load shedding. The KESC understands that more citizens need to join this campaign and point out the locations of electricity theft in order to fulfill their moral and social responsibility and to discourage their fellow citizens against this social illness.
The KESC said it also welcomed the general public reporting about any collaborators involved, including KESC employees, who assist in the crime of electricity theft, so that they also could be brought to justice.
The power utility said that process of anti-theft campaign is ongoing and consumers are encouraged to launch their complaints on following numbers: Ph. No. 118; fax. No. 34540923; Sms no: 03125372118; email. [email protected]

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