KARACHI: National Bank of Pakistan (NBP) has completed a major upgrade of its banking technology platform, aiming for innovation and quality in customer service, a statement said on Monday.
The improved banking platform introduces a suite of enhancements, including accelerated transaction processing, significantly reduced system downtime, and greater operational efficiency across branches and digital channels. The modern infrastructure enables NBP to offer faster, smarter and more secure banking services to millions of customers nationwide and internationally.
In addition to performance improvements, the system advancement brings state-of-the-art security features, offering stronger data protection while minimising potential vulnerabilities. Customers will also benefit from more intuitive mobile and digital banking services, powered by technology-driven insights and personalised financial tools. With this transformation, the bank has positioned itself to serve its customers with enhanced agility, reliability, and convenience while aligning with global best practices in digital banking and regulatory compliance.
The platform is designed with scalability in mind, supporting future growth, new branch integrations, and expansion across digital touchpoints. It is also optimised for seamless integration with fintech platforms and third-party services, promoting a more connected and innovative banking ecosystem, laying the foundation for future digital and advanced banking services.