WhatsApp services restored after 'technical issue' hits Meta

Users reported glitches with WhatsApp, with more than 300 complaints, according to DownDetector

By Web Desk
|
March 05, 2024
The representational image showing WhatsApp logo on a smart phone. — AFP/File

Meta-owned social media platforms including Facebook, Instagram, Messenger and WhatsApp services are back online after over an hour-long outage hit the social media gaint.

"Earlier today, a technical issue caused people to have difficulty accessing some of our services. We resolved the issue as quickly as possible for everyone who was impacted, and we apologize for any inconvenience," Meta spokesperson Andy Stone wrote on his official X handle.

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According to internet monitoring site, DownDetector, reported glitches with WhatsApp, with more than 300 complaints, as well as Google application with 219 in the past hour.

Its not known whether the glitches on the Meta-owned apps were connected.

Meta had responded to the outage of its platforms as tens of thousands of users were affected.

In a statement on X, formerly, the spokesperson of Meta, said: “We're aware people are having trouble accessing our services. We are working on this now.”

A spike in reports of social sites' outages was seen around 8:16pm in the graphs provided by real-time internet and social media outage and monitoring service.

Users on Instagram were unable to view the content on the picture-sharing platform as the message "Something went wrong" appeared every time they tried to access the site.

The login sessions on Facebook and Messenger expired as the users found themselves logged out of the apps. They were "unable to log in" again as a pop-up saying "an unexpected error occurred" appeared while trying to access Facebook.

As per Downdetector, as many as 353,256 Facebook inaccessibility reports were received by 8:20pm.

Meanwhile, cybersecurity and internet governance monitor, NetBlocks had also confirmed social media suspension.

"Meta platforms including Facebook, Instagram, Messenger and Threads are currently experiencing outages related to login sessions in multiple countries; incident not related to country-level internet disruptions or filtering," NetBlocks wrote on X, formerly Twitter.

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