Islamabad: Pakistan Telecommunication Company Limited (PTCL) inaugurated another revamped and remodeled PTCL One-Stop Shop in Cantonment area, as part of its new ‘Customer First’ campaign, which focuses on building an enhanced customer care experience, says a press release.
Widely recognised as the Company’s public face, PTCL’s nation-wide 191 One-Stop Shops are facilitating customers by offering them quality products and services in billing adjustments, fault rectification, new service requests, duplicate bills, billing instalments and payments all under one roof.
Guest of honour, Senior Executive Vice President (Commercial) Naveed Saeed inaugurated the newly renovated One-Stop Shop. Executive Vice President (Customer Care) Kamran Malik, Executive Vice President (Business Zone North) Abdul Sattar Naeem, General Manager (Commercial-North) Jawad Saleem, Regional General Manager (ITR) Nadeem Akhtar Awan, Regional General Manager (RTR) Zafar Shafique, and Senior Manager (HR&A) Taimoor Ahmed also attended the ceremony.
“PTCL One-Stop Shops bring all facilities for customers under one roof,” said Naveed Saeed while inaugurating the facility.